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Our Field Services Solutions team is passionate about all things coffee, and that means everyone from our friendly helpdesk to our nationwide team of engineers works hard to deliver an outstanding service.
For coffee machine manufacturers and distributors, we work as your brand’s trusted representative, delivering installation, maintenance and repair services that live up to the standards your brand promises and expects.
For coffee machine operators – whether small independent outlets or large multi-site estates – we offer servicing and planned maintenance of coffee equipment, as well as responding quickly and efficiently to carry out emergency repairs.
Whoever we work with, our team always promises a professional approach, a friendly smile and the benefit of our many years of unrivalled coffee machine expertise.
Field Service Solutions provides excellent service & support to many parts of the UK and is growing all the time. We have offices in Bury and Bournemouth which support our 5 regional Service Directors who manage a national team of over 40 engineers.
Our Bury based help desk team works swiftly and effectively to field all in-coming enquiries and ensure our engineers get to our customers wherever they are needed and as quickly as possible. Our national network means we are the only company that can provide an aftercare service for all types of coffee machines, anywhere in the UK.
We are completely independent, and our in-house engineers are able to work with all brands and types of coffee machine – everything from traditional and bean-to-cup machines to boilers, grinders and on-the-go coffee stations. We work with coffee machine manufacturers, distributors and end users, delivering exceptional installation, maintenance and repair solutions that keep the nation’s coffee flowing.GET IN TOUCH