Unrivalled expertise

If you’re a coffee machine operator, your customers expect great coffee. And if you’re a manufacturer or distributor, your customers expect to serve it.

For customers with multi-site operations and a complex array of machines, (e.g. hotel chains), Field Service Solutions are here to make the servicing element efficient, reliable and most of all, simple!

If you source equipment from a selection of manufacturers or have a combination of bulk brew, traditional and bean to cup machines, you can have the peace of mind that all of your sites have a single contact number for all things servicing – regardless of who you buy your ingredients from.

With contractual pricing, agreed machine configurations, and detailed service reporting, we will partner you every step of the way.


  • We deliver a nationwide full-service solution including installation, maintenance and repair.
  • We are independent, supporting all manufacturers and models.
  • Our highly-trained field engineers are supported by our friendly customer service team, ensuring coffee machines get the attention they need when they need it.
  • We respond fast and work efficiently, using remote fix options where appropriate, delivering best-in-class speed of response and first-time fix rates.
  • Our free communication app keeps you informed and up to date, with regular reports on all ongoing jobs.
  • If repairs look like they could take a little longer, we have plenty of loan machines to cut potential downtime.

May your coffee be strong and your monday be short

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