Every coffee machine needs care and attention if it’s to deliver years of problem-free operation, and an ongoing maintenance programme is essential.
If coffee equipment malfunctions or breaks down, our engineers are in getting it back up and running.
Businesses can take steps to get the best from their coffee machines with a programme of regular servicing and maintenance, but when repairs are necessary, our expert engineers are always ready to help. Many faults can be solved remotely, and our friendly helpdesk team is always ready to give great advice. If a call out is needed, we react quickly to carry out the coffee machine repair, keeping customers fully informed every step of the way.
Get in TouchEvery coffee machine needs care and attention if it’s to deliver years of problem-free operation, and an ongoing maintenance programme is essential.
You need to know your coffee machines are operating safely in accordance with the legal requirements for pressure systems. Our expert engineers are fully certified to carry out your annual PSSR inspection.
Refurbishment can be a cost-effective alternative to buying costly parts or new machines. Our skilled in-house team remanufactures and refurbishes a wide range of parts and equipment.
We work with some of the world’s largest cruise ship operators to make sure coffee and beverage equipment works well right across the globe.
Our full-service approach covers everything from advising you on the best coffee machines to installation, servicing, and ongoing maintenance. We’re here to make sure your business has the right equipment and expert support at every stage.
We know our industry inside-out, putting us in a great position to create a full service solution for your business.
A coffee machine is a serious investment. We have the expertise to advise you on your purchase, install the equipment and train your team to use it.
How quickly can your engineer respond to my repair request?
We aim to dispatch a qualified coffee machine engineer within 48 hours (on working days) for standard requests. For urgent or critical faults, we prioritise faster call-outs.
What types of faults does your coffee machine repair service cover?
Our engineers repair a wide variety of issues, including pump failures, heating/boiler faults, electronic or control board errors, leaks, grinder malfunctions, pressure problems and more.
Do you perform on-site repairs, or is the machine taken back to your workshop?
Many repairs can be handled on-site by our field engineers. For more extensive overhauls or refurb work, we may transport the machine to our workshop and bring it back once fixed.
Will the repair be performed by a qualified coffee machine engineer?
Yes, all of our repair work is carried out by experienced and trained coffee machine engineers who specialise in commercial equipment, ensuring the correct parts and methods are used.
Are repaired parts and labour covered by a warranty?
Yes, when we perform a repair, we back our work with a warranty on both the replaced parts and labour (subject to terms and conditions) to give you peace of mind.