In coffee obsessed Bristol, your commercial coffee machine is at the heart of your café, restaurant, office or hospitality business. It’s important to keep that machine in the best condition possible with regular servicing and speedy, no-nonsense repairs if and when it goes wrong.

Field Service Solutions are experts in providing cost-effective, dependable coffee machine servicing for businesses throughout Bristol and the surrounding area. Whether you have a small independent café with just one machine, or a national hospitality brand operating a large fleet of coffee machines, we can provide the reliable support your business needs.

The Importance of Coffee Machine Servicing

If you’re a barista running an independent café on Gloucester Road, a co-working space in Clifton with busy latté orders, or a hotel in the city centre with an in-demand coffee machine for guests and staff, your commercial coffee machine probably sees more use than any other appliance in your business. Without regular servicing, it’s more likely to suffer from limescale build up, temperature issues or unexpected breakdowns at busy times.

Regular coffee machine servicing is important because it:

• Enhances reliability – prevents unexpected breakdowns.
• Extends the life of the machine – keeps machines going for years longer.
• Protects flavour – keeps your coffee tasting as good as possible.
• Ensures hygiene – essential for food hygiene compliance.

Businesses We Work With

Our customers in Bristol, and beyond, range from independent and regional operators to national and global hospitality and food service brands. We recognise that every business has its own needs according to how many coffees they serve, what equipment they use and what their customers expect.

We work with clients such as:

• CARNIVAL UK – helping Cruise hospitality services meet and exceed high standards
• BRAVILOR BONAMAT – award-winning filter and espresso machine specialists
• BRITA – world-leading water filtration specialists
• BUNN – iconic American coffee machine manufacturer
• COFFETEK – UK-based coffee machine experts
• EVOCA Group – global manufacturer of professional coffee and drink solutions
• TGI FRIDAYS – international restaurant brand
• MARSTON’S – one of the UK’s largest pub and brewery companies
• WMF – high-end German commercial coffee machines

We also provide service and support for:

• Independent cafes and coffee shops
• Restaurants and pubs
• Office kitchens and co-working spaces
• Hotels and serviced accommodation
• Retail stores and shopping centres
• Venues, stadiums and large-scale hospitality

If you’re a global hospitality brand or an independent business owner passionate about serving the perfect cup, we customise our service for your exact needs.

Coffee Machine Servicing Contracts

We believe in simple and stress-free support. Our coffee machine servicing contracts are designed to work around your business, your budget and your equipment. We support a wide range of coffee equipment types including:

• Coffee machines and cappuccino machines (bean-to-cup and capsule machines)
• Espresso machines (semi-automatic and automatic machines with 1-4 group heads)
• Espresso machine parts and accessories (boilers, steam wands, hot water spouts)
• Cold Drips and drip towers
• Water chillers
• Ice machines and cubers

Servicing contracts include:

• Regular maintenance visits (monthly, quarterly, bi-annually or annually)
• Breakdown repair and maintenance calls
• Limescale and descaling
• Boiler and group head inspections
• Testing and maintenance to improve energy efficiency
• Replacement of worn parts
• Health and safety checks and PAT testing compliance
• Transparent pricing, no hidden charges and no excessive callout fees. Service plans that grow with your business.

See what we offer in more depth here.

Local, Fast Support When You Need It

We are never far from your location. We take pride in our rapid response times and first-time fix rates. We carry a range of common parts, diagnose quickly, and always aim to keep your downtime to a minimum, so your customers never have to go without their coffee.

Why Choose Field Service Solutions?

• Over 10 years’ experience in the industry
• Trusted by other local businesses in and around Bristol
• Engineers who have been trained to work across all major brands (La Marzocco, WMF, Franke, Jura & more)
• Flexible contracts that are tailored to your machine(s) and business size
• Friendly and jargon-free advice and support

Book a Service

If you’re looking for dependable coffee machine servicing in Bristol, we’re here to help. Whether you’re a one-machine start-up or a large venue serving hundreds of coffees a day, we have the expertise, flexibility and pricing to match.

Contact us here today

Leave your coffee machine servicing to us, so you can focus on brewing great coffee for your customers.